Expert Panel


David Arnold
Assistant Vice President for Health, Safety, and Well-being Initiatives, NASPA

David Arnold serves NASPA as the Assistant Vice President for Health, Safety, and Well-being Initiatives. He was part of the team from The BACCHUS Network since 2012, which merged with NASPA in 2014. In his current role, David serves as the administrator of the Coalition of Colorado Campus Alcohol and Drug Educators (CADE) and the Health Colleges Montana (HCM) statewide coalitions. He is currently chair of the Coalition of Higher Education Associations for Substance Abuse Prevention (CoHEASAP). Prior to work in the association field, David was a practitioner and administrator in college health, wellness, and substance abuse prevention.

Amelia Arria, PhD
Director of the Center on Young Adult Health and Development and the Office of Planning and Evaluation Health
Associate Professor with the Department of Behavioral and Community Health
University of Maryland School of Public Health

Amelia M. Arria, Ph.D. is currently the Director of the Center on Young Adult Health and Development and the Office of Planning and Evaluation at the University of Maryland School of Public Health and an Associate Professor with the Department of Behavioral and Community Health. Currently, she is the Principal Investigator on the College Life Study, a longitudinal prospective study of health-risk behaviors among college students. Her research focuses on risk and resiliency factors associated with the development of mental health and substance use among adolescents and young adults, as well as the consequences of untreated mental health conditions and substance use. Her most recent area of interest is understanding how these issues can interfere with academic achievement, and what can be done to promote student success. She has also completed studies related to mental health service utilization, predictors of suicidal behavior, and evaluations of addiction treatment. She is currently involved in several efforts to translate research findings for practical purposes, including her leadership role in the Maryland Collaborative to Reduce College Drinking and Related Problems, an initiative that brings together Maryland colleges to address the problem of excessive alcohol consumption and its consequences on their campuses and in their communities. Much of her research has direct relevance to parents, clinicians and policy makers. She has authored more than 150 scientific peer-reviewed publications and is the recipient of numerous grant awards from foundations, and state and federal agencies. She received a B.S. in Human Development from Cornell University, a Ph.D. in Epidemiology from the University of Pittsburgh School of Public Health and completed postdoctoral training at the Johns Hopkins University Bloomberg School of Public Health.

Brandon Bennett, MPH
Principal Advisor, Improvement Science Consulting
Fellow, Carnegie Foundation for the Advancement of Teaching

Brandon Bennett, MPH, Principal Advisor, Improvement Science Consulting, began his career as a US Peace Corps volunteer working to improve microfinance repayment rates for people living with HIV and struggling to overcome their impoverished circumstances. In his work as an improvement advisor for the Institute for Healthcare Improvement in the fields of health care and education, he led and advised on a variety of initiatives, from disease-specific processes to countrywide, multi-sector improvement programs. Mr. Bennett is a Fellow at the Carnegie Foundation for the Advancement of Teaching and Chairman of the Board for the Asaph Children’s Education Fund, a nonprofit organization dedicated to providing scholarships to children who would otherwise have no access to primary, secondary, or tertiary education.

Carlo Ciotoli, MD, MPA
Associate Vice President for Student Health and Executive Director of the Student Health Center, New York University
Co-Director, Network for Improvement and Innovation in College Health

Carlo Ciotoli, MD, MPA, is board certified in Internal Medicine and Pulmonary Medicine. Carlo oversees the NYU Student Health Center, which is comprised of a comprehensive and integrated set of medical, counseling, health promotion, and ancillary services; staffed by more than 225 FTE employees; and generates over 130,000 patient visits a year.  Carlo has a track record of leadership and achievement in medical management and re-engineering of ambulatory care processes and outcomes, and improving access to preventive health services on college campuses.  Under Carlo’s leadership, the NYU Student Health Center has received numerous national awards for increasing access to health care services; instituting a comprehensive and multidimensional approach to preventing high risk drinking; creating an integrated healthcare delivery system with preventive, medical, and mental health services; implementing a comprehensive approach for depression identification and management including universal screening for depression. Carlo has served as PI for federally and privately funded projects to support college health system redesign, improved population health of college students, and building improvement capability and capacity throughout the field of college health.  He is co-director of the Network for Improvement and Innovation in College Health, National College Depression Partnership, NYS Higher Ed Immunization Collaborative, and National College Health Immunization Collaborative.  He also serves as Co-chair of the American College Health Association (ACHA)’s Benchmarking Advisory Committee. Previously Carlo was a staff physician in Bellevue Hospital’s Chest and Asthma clinics and was part of the team that developed an Asthma Primary Care clinic that resulted in improved clinical outcomes for patients enrolled in the clinic.

Catherine Craig, MSW, MPA
Director of Health Integration, Common Ground

Catherine Craig, MSW, MPA, Director of Health Integration for Common Ground Community’s national programs, works with communities participating in the 100,000 Homes Campaign to identify and disseminate innovations that effectively bridge the systems of health care, supportive housing, and homeless outreach. She has a background in psychiatric social work, mental health research, and systems improvement. Ms. Craig was a Founding Senior Manager of Community Solutions, a national nonprofit where she served as the Director of Healthy Communities. She was also a research scientist at the New York City Department of Health and Mental Hygiene, where she designed and led learning collaboratives to boost mental health outcomes, and has consulted for the Fire Department of New York to increase the number of minority applicants to the firefighting academy. Ms. Craig has deployed her clinical skills in diverse inpatient and community settings in both the United States and Latin America.

David H. Freed, DHA
Senior Director, Administrative Services, New York University

David H. Freed, DHA is Senior Director, Administrative Services at New York University Student Health Center, which provides comprehensive health, wellness, and insurance services for more than 50,000 students around the world.  His earlier health care career focused on difficult hospital turnarounds and he was responsible for several hospitals improving their financial performance, building distinctive clinical programs, and successfully executing the system relationships and performance improvement strategies required for sustained success.  He has a particular interest in performance improvement and under his leadership Nyack Hospital was recognized by The Joint Commission (3-time Top Performer on Key Quality MeasuresTM), NewYork-Presbyterian Healthcare System (2-time Quality Signature Award), American College of Surgeons Commission on Cancer (2-time Outstanding Achievement Award), and Press Ganey (Compass Award); and Overlook Hospital received the New Jersey Governor’s Award for Performance Excellence based on the federal Malcolm Baldrige criteria.

Dr. Freed’s experience includes positions as Deputy Commissioner of Hospitals, County of Rockland, NY; President & CEO, Nyack Hospital, Nyack, NY; President, Overlook Hospital, Summit, NJ; Vice President & Associate Hospital Director, Hahnemann University & Hospital, Philadelphia, PA; and Vice President & Associate Hospital Director, The Mount Sinai Medical Center, New York, NY.  He has degrees from Medical University of South Carolina (Doctor of Health Administration), New York University (MS, Health Services Management and MBA), and Cornell University (BS, Hotel Administration).  He is a Fellow of both the New York Academy of Medicine and the American College of Healthcare Executives as well as an active participant in diverse healthcare professional activities including the Editorial Board of The Health Care Manager and the Board of Trustees of New Bridge Medical Center, Paramus, NJ.

Don A. Goldmann, MD
Chief Scientific Officer Emeritus and Senior Fellow, Institute for Healthcare Improvement

Don A. Goldmann, MD, Chief Scientific Officer Emeritus and Senior Fellow, Institute for Healthcare Improvement (IHI), works to deepen IHI’s credibility and influence in improvement science and related disciplines. He forges relationships with key scientific, academic, educational, health services research, and professional organizations globally. In engaging the scientific community, he draws from his experience across the entire continuum of translational research, including bench science, infectious disease epidemiology, clinical trials, and implementation/quality improvement research. Internally, he works to ensure the rigor of IHI’s results-oriented work, and to disseminate these results in presentations and peer-reviewed publications. Dr. Goldmann explores new ways to teach and learn and brings best educational practices and promising innovations to in-person and distance learning programs. He is lead faculty for a MOOC, developed in collaboration with HarvardX, on Practical Improvement Science. He also serves as senior mentor for IHI’s Fellowship Programs and the Harvard-Wide Pediatric Health Services Research Fellowship Program he founded and now co-directs. He created and leads a Harvard College General Education course that explores how global infectious disease challenges often lead to social injustice. He advocates for closer integration of improvement science, informatics, and technology, with the goal of accelerating progress towards equity and population health. Dr. Goldmann serves on the AHRQ National Advisory Council, and the boards of AcademyHealth and the Institute for Medicaid Innovation. He is Professor of Pediatrics, Part Time, Harvard Medical School, and Professor of Immunology and Infectious Diseases, and Epidemiology, Harvard T.H. Chan School of Public Health.

LZ Granderson
Undergraduate Student, New York University

LZ, who hails from Chicago, Illinois, is developing a concentration at New York University’s Gallatin School of Individualized Study that brings together the disciplines of architecture, comparative education, psychology, and sociology to explore how space can function as an ideological tool. His concentration, The Architecture of Education, analyzes how infrastructure, curriculum, and social ramifications impact learning in the US, Berlin, Buenos Aires, and Shanghai. Benjamin Brooks’s “Deconstructing the Wall: A Critical Examination of Current Issues in Education” helped LZ navigate his classroom experience when he co-taught at the Bronx Academy of Letters through the Great World Texts Program. Through a “Literacy in Action” course, LZ volunteered to teach at Make the Road New York. For that teaching experience, he drew on what he learned from Laura Davis’s NYU Steinhardt course “Education as a Social Institution.” In the summer of 2017, while studying away in Berlin and doing research with Sliwinski Architects, LZ explored how communities form and the social ramifications of infrastructure on learning. LZ has found a sense of community in student clubs, including the Gallatin Film Alliance, Cookies and Coloring, the Dancers Choreographers Alliance, by acting as an Orientation Leader for new students, representative for NYU’s Black Student Union, and captain for NYU’s African Student Union’s dance team.


Matthew Guy, MPA
President and Owner of Accelerated Transformation Associates
Senior Consultant and Coach, ReThink Health
Faculty, Institute for Healthcare Improvement

Matthew Guy, MPA, is the President and Owner of Accelerated Transformation Associates, a firm specializing in clinical, community, and population health transformation work.  He currently works with ReThink Health as a Senior Consultant and Coach on the ReThink Health Ventures program working to make system level changes in health in 6 communities in the United States.  Matt also serves as faculty for Triple Aim programs at the Institute for Healthcare Improvement, teaching Triple Aim implementation strategies to communities and organizations worldwide. He is also the former Executive Director of the Pueblo Triple Aim Corporation (PTAC). PTAC serves as Pueblo County’s chief community health strategy organization and is the backbone support organization coordinating all Pueblo County efforts to make Pueblo County the healthiest county in Colorado. Matt also served as Executive Director of the Southeastern Colorado Area Health Education Center (SECAHEC).  He has served on the Colorado Commission on Family Medicine and been a consultant with Clarity Consulting Associates, David Ginsberg Healthcare Consulting, the American Medical Association, and other organizations in the areas of practice improvement and community health needs assessments. Matt received his BA from Central College (Iowa), has a master’s degree in Public Administration from the University of Colorado, holds a 4th-degree black belt in taekwondo, and is Commissioned Ruling Elder with the Presbyterian Church USA in the Pueblo Presbytery.

Sandra Johnson, PhD
Senior Vice President for Student Affairs, Rochester Institute of Technology (RIT)

Dr. Sandra (Sandy) Johnson is the senior vice president for student affairs at the Rochester Institute of Technology (RIT).  Sandy joined the RIT community on July 1, 2014 after having served as the vice president for student affairs Hofstra University where she was responsible for all aspects of student life serving a diverse student body of undergraduate, graduate and professional students.  Prior to her work at Hofstra, Dr. Johnson spent over 15 years honing her craft on various dimensions of student life at Barnard College and Columbia University.  Her professional career has been marked by success in employing an array of student services that augment student learning and success.  The result has been the development of a campus community and a university ethos of engagement and inclusion.

At RIT, Dr. Johnson provides executive leadership for the development and implementation of programs and services that complement and enhance the student experience for 17,500 undergraduate students (including 1,400 Deaf and hard of hearing students), and 3,300 graduate students in Rochester and in collaboration with global locations in China, Croatia, Dubai and Kosovo.  With an annual operating budget in excess of 32 million dollars and responsibility for 12.5 million in revenue generation and 1 million in fundraising supporting a team of 255 professional staff, 150 adjunct faculty, and 1200 student the division of student affairs delivers a highly effective, multi-faceted, comprehensive portfolio of services and programs to engage, support, and develop students at the University.  The departments in the division support students through programs and services that span the entire student experience and provide students with the tools and knowledge necessary for success and leadership in today’s diverse and global society.

The departments in the division include: assessment, technology support, divisional operations, academic support programs, intercollegiate athletics, orientation, residential life, Greek affairs, international student services, off campus living, crisis management, first year seminar course, child care center, student case management, English language center, commuter student services, recreation, club and intramural sports, fitness center, parent and family programs, Q center, student conduct, student health center, health promotion and education, student counseling and psychological services, leadership and civic engagement, campus activities, interfaith center, center for women and gender, campus life center operations, student government advisement, services for students with disabilities, and divisional marketing and communications.

Outside of her professional pursuits, Sandy has served in a leadership capacity with several not-for-profit organizations including the board of the Rochester Philharmonic Orchestra, International Parent Advisory Council for Spence-Chapin Services for Children, The Riverside Park Fund, President of the Parent Board at the Red Balloon Childcare Center, Representative to the Parent Board at the School at Columbia, and as a member of the Advisory Board for Long Island Lutheran Middle and High School.

Dr. Johnson holds a doctorate in Higher Education Management from the University of Pennsylvania, and a Master of Education from Teachers College, Columbia University.  Dr. Johnson’s research has included leadership transitions, developing a student-centered university, and retention practices in higher education.  Dr. Johnson has consulted and participated on research and accreditation teams both in the US and internationally.

Richard P. Keeling, MD
Principal and Senior Executive Consultant, Keeling & Associates, LLC (K&A)

Richard P. Keeling, M.D., leads Keeling & Associates, LLC (K&A)—a comprehensive higher education consulting practice. K&A’s mission is improving outcomes in higher education by creating change for learning. At the heart of his leadership of K&A are these beliefs and commitments: that learning should be transformative, that learning must be at the core of the mission of colleges and universities, and that sound processes of institutional renewal can enable campuses to improve learning in its broadest sense. Since founding K&A, Dr. Keeling has worked with more than 500 institutions and organizations in the United States and Canada over nearly 25 years of practice. Dr. Keeling serves on the Board of Directors of the Council for the Advancement of Standards in Higher Education (CAS) and has been president of four professional organizations in higher education. He edited three sequential publications that focus on improving learning: Learning Reconsidered, Learning Reconsidered II, and Assessment Reconsidered. He has published more than 125 articles, monographs, and books, and served as Editor, for two terms, of the Journal of American College Health. He has received the highest awards of both the American College Health Association (ACHA) and NASPA-Student Affairs Administrators in Higher Education. Dr. Keeling and Dr. Richard Hersh recently published We’re Losing Our Minds: Rethinking American Higher Education(Palgrave Macmillan, 2012). This book argues for substantial change in the culture of higher education to support higher quality and better value in undergraduate education in the United States. Before creating K&A, Dr. Keeling was both a tenured faculty member and a senior student affairs administrator at the University of Virginia and the University of Wisconsin-Madison. During more than 20 years on campus, Dr. Keeling taught and practiced medicine, directed comprehensive health programs and services, developed collaborative programs in undergraduate education with academic departments and faculty, and explored innovative, cross-institutional approaches to advancing student learning. Dr. Keeling took his bachelor’s degree in English with highest honors from the University of Virginia and received his M.D. from Tufts University School of Medicine; he completed residency in internal medicine and fellowship in hematology. He is the proud father of three liberally educated children and the grandfather of six future college students.

Aaron Krasnow, PhD
Associate Vice President, Health Services and Counseling Services, Arizona State University

Dr. Aaron Krasnow is Associate Vice President, ASU Health Services and Counseling Services. He is responsible for Health and Counseling Services for all ASU campuses as well as leading efforts in ensuring student emotional and psychological well-being, and supervision of ASU Wellness. Aaron began his tenure at Arizona State University in 2003 with various roles within ASU Counseling. In 2010 he moved into the role of Dean of Students at ASU’s Polytechnic campus and served in this role until 2014. Aaron is an Arizona-licensed Clinical Psychologist and has been an instructor in ASU’s Fulton Colleges of Engineering and Mary Lou Fulton Teachers College. Aaron has published on the treatment of anxiety disorders and presented nationally on topics such as counseling center management, suicide prevention, clinical service innovation, and student services best practice. He is also the former Chair of the American Psychological Association, Division 17 Section on College and University Counseling Centers. Aaron received a Ph.D. in Clinical Psychology from Clark University.

Niñon Lewis, MS
Executive Director, Institute for Healthcare Improvement

Niñon Lewis, MS, Executive Director at the Institute for Healthcare Improvement, leads IHI’s Triple Aim for Populations focus area, especially large-scale initiatives on population health and the Triple Aim such as the IHI Triple Aim Improvement Community and the Scotland Early Years Collaborative. In addition, she has led IHI’s New Business Development Team in developing large-scale programs and initiatives for the organization. Prior to joining IHI in 2008, Ms. Lewis developed and implemented national direct-to-patient education programs for the health care and food industries and was the program manager of a national initiative launched by the Office of the US Surgeon General in partnership with the American Academy of Pediatrics to identify community-driven solutions to the nation’s childhood obesity crisis.

Afiesha McMahon, MHA
Senior Project Manager, Institute for Healthcare Improvement

Afiesha McMahon, MHA, is a Senior Project Manager at the IHI. She currently co-leads IHI’s Health Portfolio, which encompasses content, operations, and programming in an effort to achieve 100 Million healthier lives by 2020. Her portfolio of programs has included community-based improvement initiatives focused poverty reduction and early childhood education as well as primary care transformation initiatives. Her experience includes project design and management, set-up and execution of collaborative initiatives, and organizational development. She is a graduate of Suffolk University, Sawyer Business School with a master’s degree in Health Administration.

Kim Mitchell, MS
Project Coordinator, Institute for Healthcare Improvement

Kim Mitchell, MS, is a Project Coordinator at the IHI. She currently supports IHI’s Creating Age-Friendly Health Systems Initiative, which focuses on improving care for older adults. She also supports IHI’s work with accountable care organizations and strategic partner relationships. She is a graduate of Boston College and Boston University, Metropolitan College with a master’s degree in health communication.

Martin Mroz, MSc, CMA
Director of Health & Counselling Services, Simon Fraser University

Martin is the Director of Health & Counselling Services for Simon Fraser University where his mandate includes clinical health services, counselling services, health promotion, and mental health strategies, primarily with a focus on students. Health and Counseling Services is responsible for The Healthy Campus Community initiative at SFU, which involves creating a campus that positively influences the health and well-being of students, staff and faculty, as well as being the hub for care services offered by the university.  Martin’s previous experience includes developing and leading the performance measurement department for a large and complex health care system in Vancouver, as well as consulting and designing data collection and storage systems to support clinical trials. He has also served on a variety of boards including FairTrade Canada, national post secondary boards, and local health care boards before giving them up, getting his dogs certified with St. John Ambulance as therapy dogs and volunteering with them.  He was the Co-Chair for the “2015 International Conference on Health Promoting Universities and Colleges”, where the “Okanagan Charter” was developed. He also gave the opening keynote at the 2016 NASPA Strategies Conference with a focus on the Charter.  Martin received his BSc(Pysch) from Dalhousie University in Nova Scotia, MSc(Bus) from University of British Columbia and is a Certified Management Account, Chartered Professional Accountant. He also has forgotten several more obsolete programming languages from the 90’s early 2000’s and has dozens more obsolete technical certifications from the same time period. 

Christopher Payne, MHA
Director of Administrative Services for Cornell Health, Cornell University

Christopher Payne, MHA (Cornell ’97) is the Director of Administrative Services for Cornell Health, and oversees the organization’s finances, infrastructure and centralized support, including Quality Initiatives.  Chris has 30 years of experience in health care; he started his career as a Physical Therapist, working primarily for the Indian Health Service in the Navajo and Alaska service areas.  From his early days as a clinician, he had a passion for data-informed decision making and quality improvement.  He eventually followed his passion to Cornell, where he received his Masters in Health Administration, and was hired by Cornell Health (Cornell’s student health center on the Ithaca, NY campus) as their first Data Analyst.  As his role evolved, he had the good fortune to lead several organization-wide improvement initiatives, including redesigning Cornell Health’s funding model to promote equitable access, and adoption of the Quadruple Aim as a set of guiding principles. His favorite IHI quote is an Irish proverb that appears early in their mission statement:  “When you come upon a wall, throw your hat over it, and then go get your hat”. 

Lindsay Loomis
Director of Strategic Accounts, Wellfleet

Lindsay Loomis holds the position of Director of Strategic Accounts for Wellfleet, headquartered in Springfield, MA. Prior to coming to Wellfleet, she was the Student Health Benefit Plan Manager at UMASS, Amherst. Lindsay has nearly 20 years of experience in operations, health care, and management. She earned a bachelor’s degree from Bay Path University, and has a Higher Education and Leadership Management Graduate Certificate from UMASS. Lindsay is currently studying for an MBA at UMASS’s Isenberg School of Management.

Harold Pincus, MD
Professor and Vice Chair of the Department of Psychiatry
Co-Director of the Irving Institute for Clinical and Translational Research, Columbia University
Director of Quality and Outcomes Research, NewYork-Presbyterian Hospital
Senior Scientist, RAND Corporation

Harold Alan Pincus, M.D. is Professor and Vice Chair of the Department of Psychiatry, Co-Director of the Irving Institute for Clinical and Translational Research at Columbia University, and Director of Quality and Outcomes Research at NewYork-Presbyterian Hospital. Dr. Pincus also serves as a Senior Scientist at the RAND Corporation. Previously, he was Director of the RAND-University of Pittsburgh Health Institute and Executive Vice Chairman of the Department of Psychiatry at the University of Pittsburgh. He is the National Director of the Health and Aging Policy Fellowship (supported by The John A. Hartford Foundation and Atlantic Philanthropies) and previously directed national programs for the Robert Wood Johnson and MacArthur Foundations. Earlier, Dr. Pincus was Deputy Medical Director of the American Psychiatric Association and founding director of APA’s Office of Research, was the Special Assistant to the Director of the National Institute of Mental Health, and served on White House and Congressional staffs as a Robert Wood Johnson Foundation Clinical Scholar. Dr. Pincus has been appointed to the editorial boards of twelve scientific journals and published over 500 scientific publications in health services research, science policy, research career development, quality of care and the diagnosis, classification and treatment of mental disorders. He is co-chair of the Measurement Applications Partnership under the US Affordable Care Act, the National Quality Forum Standing Committee on Behavioral Health and the World Health Organization’s ICD-11 Committee on Quality and Patient Safety and also was Vice Chair of the Task Force on DSM-IV among multiple other national/international committee appointments. Dr. Pincus is the 2017 recipient of the C. Charles Burlingame Award by the Institute of Living for outstanding contributions to the field of psychiatry and has received the Menninger Award from the American College of Physicians, Research Mentorship Award from the American Association of Chairs of Departments of Psychiatry and APA, Vestermark Award from NIMH and APA, among other honors. He worked one evening a week for twenty-two years at a public mental health clinic caring for patients with severe mental illnesses.

James F. Schaus, MD
Medical Director at the University of Central Florida Student Health Services
Associate Professor of Family Medicine at the University of Central Florida College of Medicine

James F. Schaus, M.D., is ABFP certified Family Physician with 33 years experience in clinical practice, including 16 years in the field of college health. Dr. Schaus is the Medical Director at the University of Central Florida Student Health Services, and Associate Professor of Family Medicine at the University of Central Florida College of Medicine. He was the principal investigator in the NIH/NIAAA funded research project from 2005-2009, “Alcohol Screening and Intervention in a College Clinic.” This research confirmed the validity of a brief screening instrument for high-risk drinking by college students, and was the first to demonstrate the effectiveness of clinician-delivered brief interventions to decrease high-risk drinking among college students presenting to a college health clinic. His current research interests are in the field of Preventive College Health, including screening and interventions for high-risk drinking, depression and intimate partner violence among students presenting to a college health clinic.

Allison J Smith, MPA
Assistant Director of Population Health at New York University
Co-director, Network for Improvement and Innovation in College Health

Allison J Smith, M.P.A., is the Assistant Director of Population Health at New York University. Her focus is on the use of network approaches to improve population health and developing new strategies to activate young adults to be engaged in their own health and the health of their communities. She is co-founder and co-director of the Network for Improvement and Innovation in College Health and has been awarded several grants to advance quality improvement in pursuit of breakthrough improvements in outcomes on campuses nationwide.  Allison also serves as Chair of the ACHA Healthy Campus 2020 Coalition, is an appointed member of the ACHA-NCHA Advisory Committee, and co-authored revisions to the Council for the Advancement of Standards in Higher Education (CAS) Health Promotion Standards.

John W. Whittington, MD
Senior Fellow and Lead Faculty for the Triple Aim Portfolio, Institute for Healthcare Improvement

John W. Whittington, MD, is a Senior Fellow at the Institute for Healthcare Improvement and IHI’s lead faculty for the Triple Aim: achieving the optimal balance of good health, positive patient experience of care, and low per capita cost for a population. Dr. Whittington has more than 30 years of experience in medicine, population health, and patient safety. He previously served as the Medical Director of Knowledge Management and Patient Safety Officer for the OSF Healthcare System. Prior to that position, he worked for many years as a family physician. Dr. Whittington has been involved as a senior faculty member on numerous IHI projects in safety, spread, inpatient mortality reduction, the Executive Quality Academy, and engaging physicians in a shared quality agenda, among other areas. He is part of a core IHI team that works on research and development.