Measurement in quality improvement allows us to understand whether we have reached our improvement aims. To do so, we must define and operationalize what ‘better’ looks like and measure to know if the changes we make result in the improvements we seek.
Measurement for improvement allows us to answer questions such as:
- What is the current state?
- What does “better” look like?
- How will we recognize better when we see it?
- What are factors, such as processes and activities, have an impact the outcomes?
- Are the processes stable and reliable?
- How do we know if a change is an improvement?
The Measurement Plan Form allows consideration (for each measure) of:
- why a measure is proposed;
- what type of measure it is (outcome, process or balancing);
- details of definitions;
- how data will be collected,
- how data will be displayed