Process mapping is an effective method for understanding how the current process or system works. There are a number of tools associated with process mapping. Flow charts are the most commonly used process mapping tool in quality improvement. Flow charts are easy-to-understand diagrams that show how the steps in a process fit together. Their simplicity makes them useful tools for communicating how processes work, and for documenting how to do a particular job. The act of mapping out a process using a flow chart can clarify your understanding of it, and help you improve it.
You can use them to:
- Define and analyze processes.
- Communicate steps to other people involved in a process.
- Standardize a process.
- Improve a process .
- Identify bottlenecks , or troubleshoot a problem.
Also, by drawing a flow diagram, you can zoom in on each individual stage, without feeling overwhelmed by the rest of the process.Click for Directions on Creating a Flow Chart